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Training and Education Delivery Arrangements

As nationally recognised training is developing in the health and disability sector, so is the variety of education delivery arrangements.  Some of the possible delivery options are provided below.


In-House Model (embedding)

In this model the employer takes on full responsibility for providing people both to support the learning and to assess the employee (trainee): through using existing staff, or staff contracted in specifically for this purpose. 

Definition of the In-House or embedded model:

  • “A workplace that has a sustainable training plan; aligns training to organisational infrastructure, policies and procedures; undertakes integrated on-site assessment of training outcomes and aims for enhanced quality and safety”.

A Careerforce Workplace Advisor is available to assist organisations to set up internal processes, identify potential workplace assessors and establish a workplace verification programme. Each organisation has a dedicated Training Support Administrator to assist with tasks such as processing Training Agreements and reporting credits.

Independent research  has found that workplaces that have embedded workplace based training in the health and disability sector have reported reduced employee turnover, improved retention and have been able to attract higher quality applicants. Trainees are benefiting from increased confidence and job satisfaction, and are achieving more national qualifications. Perhaps most significantly of all, the research found that the end service user is benefiting from a more professional, more efficient and better informed workforce. As a result they are receiving higher quality care and support.

Under this model workplaces may also contract education providers to deliver all or part of a qualification to their workplace.

The ACE Programme

Some workplaces provide on-site training with the support of Health Education Trust (HET). This training covers the National Certificate In Community Support Services (Core Competencies) and the National Certificate In Community Support Services (Residential).

Under an agreement signed between Careerforce and Health Education Trust (HET) the two organisations are working to align their respective systems and programmes. This agreement also enables Careerforce Workplace Advisors to support workplaces using HET materials, and arrange assessor training for HET workplaces.  


Training Networks

Training Networks take on various forms, and essentially involves the sharing of assessor and educator roles across different organisations. Variations include:

  • A workplace with an established assessor and educator opens up its education sessions and assessment services to workers from other workplaces
  • Two or more workplaces share the responsibility for delivering and assessing the qualification
  • A lead organisation becomes the “learning and assessment centre” for workplaces in a region and/or sub sector. Examples of lead organisations could include an iwi provider, a peak body, or a District Health Board (DHB). 

Education Provider Led

When a qualification is registered on the National Qualifications Framework, and an education provider  has been accredited to deliver it, the education provider is able to make its own decisions about how the qualification is to be delivered.

In these situations the Tertiary Education Commission may directly fund the education provider to deliver the qualification. The education provider may also charge fees to meet the costs of deliver the qualification (including the costs of learning resources). 

In such cases Careerforce does not have a role in the delivery of the education. Careerforce is responsible for moderating the assessment undertaken by the education provider, and the education provider is able to use Careerforce’s assessment resources.

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