Getting Started
Careerforce provides expertise and resources to make setting up on-site training as simple as possible.
Training Teams
The development of training teams within workplaces helps to ensure training is co-ordinated and effective.
Training teams vary from workplace to workplace, but typically consist of:
- an educator: an experienced person who has the ability to assist your trainees to gain skills and knowledge.
- an assessor: evaluates your trainees’ assessments to establish their competence against the specified unit standard(s). Assessors must have completed assessor training and be registered with Careerforce.
- verifiers: assist assessors and help capture naturally occurring evidence in the workplace.
- the manager: ensures that the training is planned and adequately resourced.
Training team members’ roles are inter-related and require a co-ordinated approach. Staff may hold more than one role e.g. act as an educator and an assessor.
Careerforce Workplace Advisors
Careerforce Workplace Advisors can help workplaces commence upon their training journey. In particular, they help workplaces to:
- develop workplace training plans
- link training to everyday workplace activity
- support the establishment of assessors and verifiers in the workplace
To contact your local Careerforce Workplace Advisor click here
The Training Support Team
The Training Support Team provides support to workplaces and trainees. They are responsible for distribution and processing of training agreements, distribution of training resources, NZQA credit registrations, assessor registrations, Mental Health Support Worker Grant queries and general enquiries.
To contact the Training Support Team email info@careerforce.org.nz or click here.
Things to Think About
When a workplace decides to undertake on-site training for formal qualifications, it is important to identify what impact it has on an organisation. It is also important to identify what in-house training is currently happening and how this could link to formal qualifications.
Employers will need to think about the following issues:
- How many employees will undertake formal qualifications?
- What qualifications suit my organisation, and are their pathways that staff can work towards?
- How many assessors would be needed to support trainees’ completion of assessments?
- How many verifiers are needed to support the observation and verification requirements?
- What impact on time does on-site formalised training have for designated training staff (trainer, assessor, verifiers)?
- What professional development would trainers, assessors and verifiers need to feel confident in supporting an employee completing a formal qualification?
- What time needs to be allocated to co-ordinate the learning process and allow trainers, assessors and verifiers to meet to monitor employees’ progress?
- How would the trainees like to be supported in their learning eg in groups, mentoring etc?
- How do you support trainees with English as a second language, to develop their communication skills?
- What facilities and resources does the organisation have to support group training?
- How do I incentivise staff to undertake and complete qualifications?
- If we do group training:
- what time of day would be best for this to happen?
- how many people could be involved in that training at one time?
- how can we roster people to attend training?

