Workplace Verification
Verifiers play a key role in supporting trainees to achieve their qualification. By contributing to the development of a more informed and competent workforce, verifiers help to ensure clients receive improved service and better quality of care.
What is workplace verification?
Workplace verification is a way of confirming a worker has transferred learning into practice. It involves observing workers perform specific activities as part of their job, and linking their performance in these activities to the requirements of a qualification.
A ‘verifier’ is the name given to someone who undertakes workplace verification.
Why become a workplace verifier?
Assessors are not always beside the trainee as they do day-to-day work, so it’s important assessors are can talk to someone who they trust about the trainees’ performance.
Verifiers work closely with trainees, so they are able to collect naturally occurring evidence on the trainees’ performance, and feed this back to the assessor.
Verifiers and assessors
Verifiers play a key role in supporting assessors.
A verifier acts as an observer to confirm that a trainee can consistently apply their learning to their work.
An assessor is the final decision maker about whether the evidence is sufficient and if an assessor is competent or not.
Assessors and verifiers need to work closely together to plan how the assessment process will work (who, what, where, when) and to ensure the verifier understands the quality and quantity of evidence they need to collect.
What skills does a verifier need?
- experience and knowledge in the subject matter being assessed.
- good understanding of workplace policies and procedures
- good people skills
- ability to ask suitable questions to get more evidence and to give feedback.
- understanding of the requirements of assessment.
It is also important that verifiers are good role-models who are well respected in the workplace.
Unit Standards and National Qualifications Framework
To be an effective verifier you need to understand how unit standards work. Click here to find out more about the National Qualifications Framework and unit standards.
Verifier Toolbox
The Careerforce Verifier Toolbox has been designed to help verifiers in their role. It contains:
- Your Guide to Becoming a Workplace Verifier (brochure).
- Videos introducing Careerforce and outlining how the NZQA works, and the roles and key skills of assessors and verifiers.
- A self-paced workbook for unit standard 18203 – Verify evidence for assessment.
- An application form to complete the assessment for 18203
- The assessment for unit standard 18203
Click here to view the Verifier Toolbox
Becoming a Workplace Verifier
Talk to your manager, workplace educator or workplace assessor about becoming a verifier.

