This page contains further information and references you may be interested in once you’ve attended an assessment workshop. Many of these topics are covered in both the introductory and advanced courses.

Assessor Newsletters

Regular Assessor Newsletters are sent to registered assessors.  Archive copies of newsletters can be downloaded here.

REAL Observer Handbook

The REAL Observer Handbook is a helpful guide for REAL Workplace Observers.   A copy of the handbook can be downloaded here.

Personal learning styles

Everybody learns differently. If you know a trainee’s learning style it can assist you to communicate and engage with them better.

To learn more about learning styles and download the “What is your learning style” activity, please visit

NZQA Level Descriptors

The New Zealand Qualifications Framework (NZQF) is made up of ten levels.

The levels indicate what a graduate is expected to know, do and be at each level.

  • Knowledge: What must the graduate know?
  • Skills: What skills must the graduate be able to demonstrate?
  • Application: What levels of responsibility, behaviours, attitudes, attributes and competence must the graduate have?
  • Learning demands describe the complexity of what trainees are expected to know, do and be.

029Download the full level descriptors.


Ways of working with a fixed learner

A “fixed” learner is one who believes that their success or failure is linked to their IQ and not to the amount of effort they put in. Working with a fixed learner presents its own unique challenges. Our Assessment Workshop involves a brainstorm on ways to work with a fixed learner.

Download the latest complete list of ways of working with a fixed learner. This list is updated regularly as new ways are considered in the assessment workshop.

Critical success factors for workplace training

There are nine critical success factors that contribute to the success of workplace training.

Start the presentation below by clicking Start Prezi. You can then browse with the left and right arrows at the bottom of the presentation.

Te Pou, Disability Workforce Development. From Salas et al, 2009.
Download the above presentation as a pdf.

Characteristics of adult learners

Check out the different characteristics of adult learners and the techniques that can be used to deal with them.

Download the list of characteristics

Bloom’s Taxonomy

Bloom’s Taxonomy classifies the different learning objectives an educator sets for learners to ensure learning takes place. Often, it is described simply as “the knowing”, “the feeling” and “the doing”.

Download the Bloom’s Taxonomy Diagram