He kōrero mō te tūranga | The Role
Provide support from within our Emergency Housing service by focusing on housing and connecting whānau within the community. You will be guiding tenants through the Ministry of Social Development system, and health and education services.
Ideally, you will have experience working within the mental health sector and be linked with agencies throughout the Rotorua community to support whānau for the best outcome possible.
This is a permanent full-time position, working Monday to Friday.
Duties of the role could include:
- Coordinating with your colleagues to support whānau through their journey and achieve their goals
- Supporting whānau with their goals and daily tasks
- Liaising and researching other appropriate organisations in the community
- Conducting and writing assessments and support letters
- Responding to urgent matters and ensuring safety concerns are addressed
- Providing support at meetings
He kōrero mōu | About You
We are looking for someone who is positive, flexible, vibrant, confident and passionate about working in our service.
You will enjoy working creatively, autonomously and work effectively in an interdisciplinary team being able to communicate easily with a variety of people. You will need to think on your feet, remain calm under pressure and really encourage our clients along their journey.
You'll naturally be a problem solver, quick thinker and enjoy connecting with the community. You'll use your non-judgemental attitude and belief to encourage clients to change and grow.
To be successful it is desirable that you have the following:
- It's desirable that you'll have a level 4 or 5 qualification in Mental Health and Addiction or Social Services
- Be culturally responsive and non-judgemental
- See the potential in people from all walks of life and help them thrive in a challenging and ever-changing environment
- Can easily build professional relationships with people
- Resilience, with strong personal and professional boundaries
- A decisive and confident approach to many challenges you will face
- Able to liaise and build robust relationships with whānau, services, and external agencies
- Can work to deadlines, multi-task, and prioritize your workload
- Excellent written and communication skills
Ko tā mātou mahi | We offer
- Learning, development, and training opportunities, inclusive of 5-10 paid study leave days
- Great staff benefits, including store discounts, and 3 days of wellbeing leave
- Fun events and activities with the team and the residents
- A supportive manager, and a team who celebrates success
In addition to being key to supporting the delivery of our services, you'll be doing so in a national organisation committed to the health, safety and wellbeing of whānau both kamahi and the people we support. You'll join a group of people that live by our values - which means you can take pride in not just what we achieve, but HOW we achieve it.
Importantly, we offer great job satisfaction! You'll be improving someone's quality of life by helping them realise their potential and no two days will be the same.
AND finally, you'll want to work here because we are committed to diversity and inclusion. So, you don't have to worry about putting on a fake work persona. Come as you are, and just be YOU! We are a supportive team that enjoys celebrating successes, however little or large they may be.