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Housing Navigator | Rotorua

Job posted: 25/01/2023
Job closes: 22/02/2023

Company/Organisation Name:

Emerge Aotearoa

Company/Organisation Website:

About the Company/Organisation

Emerge Aotearoa is a national provider of mental health, addiction, disability, offender rehabilitation, wellbeing, and housing services. We believe that everyone can live full and rich lives in their communities of choice. In every aspect of our work, we are committed to helping whānau be the best they can be.

Ngā Ratonga | Our services:

In this role you’ll be supporting families who are based in Rotorua, with the office being based in Rotorua. You’ll be part of a supportive team with a manager who cares and wants to see you thrive in your role. Our clients are referred to us from Te Pokapū and MSD after an initial assessment that identifies they may need more support than just accommodation.

How to Apply

Apply for this role via our careers site – Housing Navigator | Rotorua – Careers at Emerge Aotearoa and upload your CV and cover letter telling us about yourself! This role will be advertised until filled so apply today.

Job Description

He kōrero mō te tūranga | The Role: 

As a Navigator within the Emergency/Transitional Housing service, you'll provide wrap-around support to whānau in a hands-on capacity that sees you out in the community supporting people in real-time.

You'll work to identify previous barriers that have prevented them from accessing support in the past and help them to create systems to prevent this from happening again.

The key focus of this role will have you giving whānau the tools and the confidence to support themselves - it's all about supporting them through a process not doing it for them.

A typical day will see you meeting with 4-5 whānau in their homes (or in a place that makes them feel comfortable) to conduct assessments, identify areas for referrals, and help set goals that will make a real difference to their lives such as housing, financial, education, or health, etc.

Understanding the needs of whānau, you'll coordinate with other Social Service agencies such as Kāinga Ora, Corrections, Oranga Tamariki, and the Ministry of Social Development as well as internal services to provide wrap-around support, help them to achieve their goals, and provide support and advocacy during meetings.

We have 1 permanent full-time position available working Monday to Friday.

He kōrero mōu | About You:

We're looking for people with amazing communication skills, the ability to build rapport, and who want to see the potential in people no matter their circumstances.

Having a Full NZ drivers' licence is essential, for you to support whānau throughout their emergency housing journey - because of this it's vital that you're able to work autonomously, have great time-management skills, and be comfortable sometimes working under pressure.

You'll have an unequivocal commitment to respecting the rights and supporting those with mental distress and embraces our values - specifically our commitment to Maori, Pacifica and Lived Experience.

The people we support come from an array of backgrounds and circumstances so, you'll need to be empathetic, culturally responsive, and non-judgemental. Resilience and the ability to maintain strong personal and professional boundaries are a must for this role.

It's desirable that you have some experience supporting those who are vulnerable in our communities, however; if you've had personal struggles with housing/homelessness, then we'd still love to hear from you.

You will also need good computer skills (essential).

While we are passionate about creating a diverse and inclusive organization, we are unable to consider applications from anyone who does not currently have the right to legally work in Aotearoa. 

Ko tā mātou mahi | We offer:

  • Ability to maintain to better work-life balance while supporting families in need
  • Additional paid leave allowances including, 3 well-being days, 5-10 days study leave
  • Wellbeing subsidies and access to the use of our other services such as counseling, budgeting, and mental health workshops
  • Supportive team and manager with the opportunity for group supervision, co-reflection
  • Opportunity for professional development and growth within a national organisation

Read and follow the instructions on how to apply for this job. We do not accept applications on behalf of the employer. Only contact the employer if you have questions that are not specified in the job description.

Contact the employer if you have questions about the role that isn’t otherwise stated in the job post. Otherwise, please follow the instructions on how to apply for this job.


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