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Referral Coordinator – Napier – Fixed-term

Job posted: 07/03/2023
Job closes: 05/04/2023

Company/Organisation Name:

Emerge Aotearoa

Company/Organisation Website:

About the Company/Organisation

  • Whiria te tangata – Weave the people together. Provide empathy and support to Tangata Whaiora
  • Mauria te pono – Believe in yourself. Be supported by your team.
  • Aroha ki te tangata, ahakoa ko wai te tangata – love people in spite of who they are. Be non-judgmental in your role

He kōrero mō mātou – About us

Emerge Aotearoa is a social services organisations providing a range of services to whānau, including Health and Disability, Youth and Emergency Housing. Our kaimahi all have a common goal – helping people realise their potential with the aim of supporting people to live their best life as independently as possible.

How to Apply

Apply for this role via our careers site – Referral Coordinator – Napier – Fixed Term – Careers at Emerge Aotearoa and upload your CV and cover letter telling us about yourself! This role will be advertised until filled so apply today.

Job Description

He kōrero mō te tūranga - The role

We're seeking a Referral Coordinator to join our Emergency Housing team for a fixed-term role until June 2023, covering for parental leave. Our team provides safe and warm accommodation to people and their whānau that have been affected by mental health or addiction issues, disability, trauma, violence, homelessness, poverty, or dislocation.

In this role, you'll be the first point of contact for social services agencies, and you'll be the 'go-to' person for your colleagues. You will work closely with those that support families in need.

Most of the work you will complete will be admin and process-orientated such as:

  • maintaining client information on our databases (record base)
  • receiving, managing, and processing any referrals received from the Ministry of Social Development
  • reporting
  • updating trackers and other information
  • coordinating and facilitating of referrals
  • client care - ensuring that our clients feel valued and following up to ensure their needs have been met
  • liaising with staff from all levels.

He kōrero mōu - About you:

  • Quick learner
  • Computer literacy and ability to use Microsoft Office package
  • Data entry experience
  • Ability to build relationships with a wide variety of people
  • A current full New Zealand driver's licence

Ko tā mātou mahi - We offer:

  • Learning, development, and training opportunities
  • A great team of people who care about supporting and making a difference in the community
  • No two days will ever be the same, in this challenging yet rewarding role
  • Great job satisfaction, you'll be improving someone's life and realising their potential
  • A supportive team

Read and follow the instructions on how to apply for this job. We do not accept applications on behalf of the employer. Only contact the employer if you have questions that are not specified in the job description.

Contact the employer if you have questions about the role that isn’t otherwise stated in the job post. Otherwise, please follow the instructions on how to apply for this job.


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