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Support Worker (Night shift) – Palmerston North

Job posted: 06/09/2022
Job closes: 04/10/2022

Company/Organisation Name:

Emerge Aotearoa

Company/Organisation Website:

About the Company/Organisation

He whakataukī na Te Puea Herangi – A proverb from Whaea Te Puea Herangi

“Mehemea Ka moemoea ahau, ko ahau anake” If I dream, I dream alone

Mehemea ka moemoea tātou Ka taea e taitou” When we all dream, that is when we achieve

Emerge Aotearoa is a national provider of mental health, addiction, disability, offender rehabilitation, wellbeing and housing services. We believe that everyone is capable of living full and rich lives in their communities of choice. In every aspect of our work we are committed to helping whānau be the best they can be.

How to Apply

Apply for this role via: Support Worker (Night shift) – Careers at Emerge Aotearoa and upload your CV and cover letter telling us about yourself!

This role will be advertised until filled so apply today.

Please note: In response to the Covid-19 Public Health Response (Vaccinations) Order 2021 as well as the Health and Safety at Work Act 2015, you will be required to provide proof of vaccination, including booster dose(s) if eligible, for this role. For more information, please see Covid-19 information site:

Job Description

He kōrero mō te tūranga - The role

You'll have a vital role to play as the Wake - Over Night Support. You'll provide care and support to the people in our residences, after dark, and encourage and motivate them alongside the Day Shift staff to make good choices. You will be engaged in our community residential service supporting clients who require intensive, high needs support. This is a genuine opportunity to positively influence Tangata Whaiora help them grow and successfully transition back into the community.

This is not an ordinary nine to five job. Our Tangata Whaiora will require wrap around support from us, including after dark, after hours wake over support to ensure they stay safe, and this is where your skills as the Wake Over Support Worker will kick in. This means you'll be coaching people through various life necessities, participating in their evening and night routines, and other pursuits. You'll be working as a key team member alongside Clinical, Residential, Educational and Administrative partners who are all committed and working hard for our people. You will receive robust and exhaustive hand overs from the Afternoon shift and in turn provide equally robust hand overs to the arriving morning Support Workers at the end of your shift.

You will also receive regular supervision and debriefing with your service manager, in groups and as an individual. You will be trained by us in several key skills, including MAPA [Management of Aggression and Potential Aggression], De-Escalation, Sensory Modulation, First Aide, and Fire Safety.

This is a 24/7 service and shifts are 11:00pm - 7:00am.

He kōrero mōu - About you

You'll have life experience, patience, empathy and wisdom to share with the ability to do so in a way that engages Tangata Whaiora. You'll be the type of person that can instantly build rapport with people who have experienced trauma and you can redirect unhelpful behaviour. Additionally, you'll have plenty of resilience and you don't take things personally. Your initiative and proactive approach will be highly valued in your day-to-day work.

You'll also need:

  • a full, clean, valid driver's licence
  • either have or be willing to complete a level 4 Qualification in Youth Work
  • sound judgement with the skills to manage risk and make tough decisions
  • to meet our vetting requirements
  • New Zealand citizenship or residency.

Additionally, an understanding and confidence in tikanga Māori and te reo Māori would be advantageous.

Ko tā mātou mahi - We offer

We are a national organisation with opportunities for you to grow and develop.

We live by our values - which means you can take pride in not just what we achieve, but how we achieve it.

You can draw a clear line from what you do each day to the meaningful outcomes we achieve in our communities.

We advocate for your wellbeing! With three days of wellbeing leave on offer, and a new flexible working policy, you can proactively manage your health and wellbeing.

We're committed to diversity and inclusion. So you don't have to worry about putting on a fake work persona. Come as you are, and just be you!

Read and follow the instructions on how to apply for this job. We do not accept applications on behalf of the employer. Only contact the employer if you have questions that are not specified in the job description.

Contact the employer if you have questions about the role that isn’t otherwise stated in the job post. Otherwise, please follow the instructions on how to apply for this job.


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