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Sustaining Tenancies Navigator | Napier

Job posted: 14/09/2022
Job closes: 09/10/2022

Company/Organisation Name:

Emerge Aotearoa

Company/Organisation Website:

About the Company/Organisation

Emerge Aotearoa’s sustaining tenancy programme works with people who are at risk of losing their current tenancy. We work with them to address the issues that may be threatening their tenancy such as budgeting or maintenance, to prevent them from losing their home. Referrals for this service can be made by whānau, individuals, private landlords or other agencies or community services that are already working with the tenant.

How to Apply

To apply for this role please follow this link – Sustaining Tenancies Navigator | Napier – Careers at Emerge Aotearoa and upload your CV and cover letter telling us about yourself! This role will be advertised until filled so apply today.

While we are passionate about creating a diverse and inclusive organisation, we are unable to consider applications from anyone who does not currently have the right to legally work in Aotearoa.

Job Description

He kōrero mō te tūranga | The Role

As a Navigator within the Sustaining Tenancy service, you'll provide wrap-around support to whanau in a hands-on capacity that sees you out in the community supporting people in real time.

The key focus of this role will have you giving whanau the tools and the confidence to support themselves with an aim to prevent homelessness. Sustaining Tenancies looks to strengthen communities, and improve the outcomes of families and individuals dealing with tenancy issues.

A typical day will see you meeting with 4-5 whanau in their homes (or in a place that makes them feel comfortable) to conduct assessments, identify areas for referrals, and help set goals that will make a real difference to their lives such as housing, financial, education, or health etc. 

You'll liaise and provide practical support to landlords and at-risk tenants to remedy tenancy issues such as hoarding concerns, behavioural issues, rent arrears, etc.

He kōrero mōu | About You

We're looking for people with amazing communication skills, the ability to build rapport, and a want to see the potential in people no matter their circumstances.

You'll hold a case load of around 15 families for you to support through-out their housing journey - because of this it's vital that you're able to work autonomously, have great time-management skills, and be comfortable sometimes working under pressure.

The people we support come from an array of backgrounds and circumstances so, you'll need to be empathetic, culturally responsive, and non-judgemental. Resilience and the ability to maintain strong personal and professional boundaries is a must for this role.

It's desirable that you have some experience supporting those who are vulnerable in our communities, however; if you've had personal struggles with housing/homelessness, then we'd still love to hear from you.

Ko tā mātou mahi | We offer

  • Learning, development, and training opportunities, inclusive of 5-10 paid study leave days
  • Great staff benefits, including store discounts, and 3 days of wellbeing leave
  • Fun events and activities with the team and the residents
  • A supportive manager, and a team who celebrates success
  • Join a group of people that live by our values - which means you can take pride in not just what we achieve, but HOW we achieve it

Read and follow the instructions on how to apply for this job. We do not accept applications on behalf of the employer. Only contact the employer if you have questions that are not specified in the job description.

Contact the employer if you have questions about the role that isn’t otherwise stated in the job post. Otherwise, please follow the instructions on how to apply for this job.


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