He kōrero mō te tūranga | The Role

Provide support from within our Emergency Housing service by focusing on housing and connecting whānau within the community. You will be guiding tenants through the Ministry of Social Development system, and health and education services.

Ideally, you will have experience working within the mental health sector and be linked with agencies throughout the Hamilton community to support whānau for the best outcome possible.

We have multiple permanent full-time positions available, working Monday to Friday.

Duties of the role could include:

• Coordinating with your colleagues to support whānau through their journey and achieve their goals
• Supporting whānau with their goals and daily tasks
• Liaising and researching other appropriate organisations in the community
• Conducting and writing assessments and support letters
• Candidate has to be computer literate
• Responding to urgent matters and ensuring safety concerns are addressed
• Providing support at meetings

He kōrero mōu | About You

• Level 4 or 5 qualification in Mental Health and Addiction or Social Services (desirable)
• Ability to work well under pressure
• Be culturally responsive and non-judgemental
• See the potential in people from all walks of life and help them thrive in a challenging and ever-changing environment
• Can easily build professional relationships with people
• Resilience, with strong personal and professional boundaries
• A decisive and confident approach to many challenges you will face
• Able to liaise and build robust relationships with whānau, services, and external agencies
• Can work to deadlines, multi-task, and prioritize your workload
• Excellent written and communication skills

Ko tā mātou mahi | We offer

• Learning, development, and training opportunities, inclusive of 5-10 paid study leave days
• Great staff benefits, including store discounts, and 3 days of well-being leave
• Fun events and activities with the team and the residents
• A supportive manager, and a team who celebrates success