Qualification and Programme overview

This programme aims to develop the skills and knowledge required to support and empower people with complex needs and/or requiring advanced dementia care or palliative care. It also benefits those who lead a team.

The programme includes both recognising and developing the following competencies in your staff: 

  • Working collaboratively to support the health and wellbeing of a person with complex needs.
  • Implementing person-centred approaches to support a person with complex needs.
  • Taking a leadership role in a health or wellbeing setting.

Download qualification brochure


What is the pre-requisite to enrol?

Applications for this qualification will need to provide evidence of the following:
New Zealand Certificate in Health and Wellbeing (Level 3) in Health Assistance or Support Work or an equivalent qualification or experience in the health and wellbeing sectors.  Complete the entry requirements form for the New Zealand Certificate in Health and Wellbeing (Level 4) (Advanced Support).

Download entry requirements and attestation form


Residential Limited Credit Programme (Level 4) Dementia

This limited credit programme (LCP) consists of four unit standards and focuses on the essential skills, knowledge and attitudes required to support a person with dementia in a residential facility.

Find out more


Palliative Care Assessment Package

Careerforce, with support from Hospice New Zealand has developed an assessment package to recognise the competency of the workforce providing palliative and end of life care.

Support workers or health professionals who attended the Hospice New Zealand Fundamentals of Palliative Care programme or those working in a palliative care setting who want to gain recognition for their work may get assessed and credentialised through us.

Find out more


* This programme presently has free enrolment via the Targeted Training and Apprenticeships Fund (TTAF)


To enrol in the New Zealand Certificate in Health and Wellbeing (Level 4) Advanced Support, please call 0800 277 486, email: or speak to your local Careerforce Workplace Advisor

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Level 4

Ideal for

  • Senior Support Workers in residential and home and community roles
  • Team Leaders

Relevant for the following sectors

  • Aged Care
  • Disability Support
  • Healthcare Services
  • Home & Community Support
  • 70 Credits
  • 12 months
  • $390 (inc GST) FREE ENROLMENT*