Low literacy levels and difficulties with learning are potential barriers to achievement. Supporting trainees in these areas contributes to increased engagement with training and achievement at higher levels.

There is growing awareness about the need for literacy support to assist with workforce training. Improved literacy and learning skills also lead to better staff retention and progression and improved health and wellbeing outcomes for clients.

PDFIcon  Click here to download the 2016 Literacy and Numeracy workplace guide.

TEC Literacy and Numeracy Assessment

From 1 January 2016 all Careerforce level 2 trainees will undertake a short literacy and numeracy assessment as part of the enrolment process.

The Tertiary Education (TEC) requires that workplace training includes identifying trainees who may need additional support on their learning journey.

Please note: if you feel this assessment would be valuable for all your trainees starting a new qualification, we are happy to organise this for your levels 3 and 4 enrolments. Please contact Cushla to organise this.

Paper-based assessment

PDFIcon   Click here to download the current version of the combined literacy and numeracy paper-based assessment. (for all new enrolments)

PDFIcon   Click here to download the current version of the  literacy paper-based assessment

PDFIcon   Click here to download the current version of the numeracy paper-based assessment

To download the full diagnostic report of your trainee’s results, click here and log in. Please note: this can take up to ten working days.

Online assessment

Click here to log in and complete the online assessment. We recommend saving this to your favourites. You will be able to access your trainee’s full diagnostic report immediately.

How it works

_MG_2855All new trainees at level two will carry out a short literacy and numeracy assessment upon enrolment.

The assessment is in two parts; reading skills (literacy) and number knowledge and measurement (numeracy).  Each part takes about 20 minutes to complete.

Near the end of the training period Careerforce will send out a re-assessment to track improvements for trainees who scored at low literacy / numeracy levels.

Once the results are in (one to two weeks post-assessment) we work with you to:

  • Understand and access existing government funding for literacy and numeracy support.
  • Build relationships with your local literacy providers.
  • Help set up sustainable internal systems that will allow you to support your trainees’ literacy needs on an on-going basis.



Pathways Awarua

The TEC has funded the development of a free online adult literacy and numeracy learning platform.  There is a range of modules to strengthen numeracy, reading and writing competencies.  Adults can register on the website and work at their own pace, in their own time.

We recommend that you suggest this resource to trainees who scored at low levels on the literacy and numeracy assessment.

You can register as an educator to monitor and support your trainees’ progress if you wish.

For more information: www.pathwaysawarua.com


National Certificate in Adult Literacy & Numeracy Education (for workplace trainers)

Careerforce is committed to supporting the professional development of training co-ordinators and managers working in the health and community support, social services and cleaning sectors.

If you are interested in doing the National Certificate of Adult Literacy and Numeracy Education for vocational / workplace trainers (NCALNE (Voc), please contact Cushla for a list of providers. As this qualification attracts TEC’s Adult Literacy Educator Grant, some of the providers offer this by distance or e-learning for free! Others offer more hands-on support and require a candidate contribution.

Careerforce has staff qualified and experienced in this subject area. We also have sector specific literacy and numeracy learning and assessment resources to help trainers complete this qualification. Please contact Cushla to discuss how we can support this professional development in your workplace.

Quick links

Find additional literacy resources on our Links page.


Why do all of our level 2 trainees need to be assessed?

Everyone has their literacy strengths and weaknesses, even trainees who already have qualifications. This way all trainees feel involved and we can get a picture of the literacy skills across your organisation so that we can provide the best support.

How long does it take to get the assessment results?

Assessment results have a one to two week turnaround. We need to have entered the training agreement for new trainees into our system before we can issue on-line login codes, or enter the paper-based assessment answers into the Tool.

How do I find out the trainee’s results?

You can get a full report of the trainee’s results from the Assessment Tool website, Literacy and Numeracy for Adults Assessment Tool. Once you are logged in you can open the report and export it as a PDF to save in your training files.