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Industry training organisation (ITO) Careerforce has received the highest possible ratings in its latest NZQA External Evaluation and Review (EER) in a final report just released by NZQA.

All non-university tertiary education organisations (TEO’s) are subject to periodic EER’s, the purpose of which is to provide an independent judgement of their educational performance and capability in self-assessment.

Careerforce received overall ratings of Highly Confident in both its educational performance, and its capability in self-assessment, having rated as Confident in its previous review (2013). The final report found that “the organisation has a clear purpose and direction and is well led by a highly effective sector and industry skills-based board and senior management team” and that “Careerforce has effective processes that contribute to training outcomes. It is meeting the most important needs of employers, industry, trainees and government agencies.”

According to Ray Lind, Chief Executive of Careerforce, “this report is the result of a huge team effort by staff, with the guidance of a superb board, but also the active support and contribution of our 1100 employer partners, and our 17,000 trainees currently enrolled with us”.

Richard Westlake, Careerforce Board Chair echoed Lind’s sentiments. “Careerforce’s growth in recent years reflects the quality of the qualifications being developed by Careerforce, in consultation with key stakeholders, and confirms that we are indeed meeting the needs of our sectors. I congratulate our employers for their commitment to upskilling their workforces to meet the growing needs of the health and wellbeing sectors.”

Careerforce has experienced significant growth since the last review, with an associated increase in Tertiary Education Commission (TEC) funding of 30%, but has also achieved an increased cash contribution from employers, from 27% in 2015 to 37% in 2016.

It expects to experience continued solid growth in trainee volumes, as a result of increasing sector recognition of the value of a more qualified workforce, but also reflecting the huge demand for service workers, with a recent BERL report highlighting a shortfall of 200,000 service workers by 2020.

As a result of the Highly Confident rating, Careerforce will not require a further EER for four years, the maximum possible under the current legislation.



Careerforce is the Industry Training Organisation (ITO) for the health, mental health, youth work, disability, social services and cleaning sectors. We are the Government appointed body that sets skill standards, develops and facilitates achievement of NZQA qualifications across all our sectors. For more information please see:

All media enquiries please contact Careerforce Marketing & Communications Manager, Paul Williams, 027 600 7395 or