Low literacy levels and difficulties with learning are potential barriers to achievement. Supporting trainees in these areas contributes to increased engagement with training and achievement at higher levels.

There is growing awareness about the need for literacy support to assist with workforce training. Improved literacy and learning skills also lead to better staff retention and progression and improved health and wellbeing outcomes for clients.

TEC Literacy and Numeracy Assessment

All Careerforce level 2 trainees will undertake a short literacy and numeracy assessment as part of the enrolment process.  The Tertiary Education (TEC) requires that workplace training includes identifying trainees who may need additional support on their learning journey.

Please note: if you feel this assessment would be valuable for all your trainees starting a new qualification, we are happy to organise this for your levels 3 and 4 enrolments. Please contact Cushla to organise this.

Paper-based assessment

Find below the current version of the combined literacy and numeracy paper-based assessment. (for all new enrolments)

Download combined literacy and numeracy assessment (for new trainees)

Download literacy paper-based assessment

Download numeracy paper-based assessment

Follow link to view full diagnostic report of trainee’s results 

Please note: this can take up to ten working days.

Online assessment

The on-line assessment allows you to access your trainee’s full diagnostic report immediately.

Complete on-line assessment

How it works

All new trainees at level two will carry out a short literacy and numeracy assessment upon enrolment.

The assessment is in two parts; reading skills (literacy) and number knowledge and measurement (numeracy).  Each part takes about 20 minutes to complete.

Near the end of the training period Careerforce will send out a re-assessment to track improvements for trainees who scored at low literacy / numeracy levels.

Once the results are in (one to two weeks post-assessment) we work with you to:

  • Understand and access existing government funding for literacy and numeracy support.
  • Build relationships with your local literacy providers.
  • Help set up sustainable internal systems that will allow you to support your trainees’ literacy needs on an on-going basis.


Why do all of our level 2 trainees need to be assessed?

Everyone has their literacy strengths and weaknesses, even trainees who already have qualifications. This way all trainees feel involved and we can get a picture of the literacy skills across your organisation so that we can provide the best support.

How long does it take to get the assessment results?

Assessment results have a one to two week turnaround. We need to have entered the training agreement for new trainees into our system before we can issue on-line login codes, or enter the paper-based assessment answers into the Tool.

How do I find out the trainee’s results?

You can get a full report of the trainee’s results from the Assessment Tool website, Literacy and Numeracy for Adults Assessment Tool. Once you are logged in you can open the report and export it as a PDF to save in your training files.