Careerforce is the New Zealand Industry Training Organisation (ITO) for the health, mental health, aged care, disability, social services, youth work, cleaning and pest management sectors. We provide quality, accessible and flexible qualifications and supports.

As an ITO, we have two key functions:

1. Careerforce is a standard setting body.

Careerforce works closely with stakeholders and employers across our sectors to identify their workforce skill requirements and standards. Working with the New Zealand Qualifications Authority (NZQA), we are responsible for developing these standards into nationally recognised qualifications (New Zealand Certificates or Diplomas), with regular reviews to ensure they continue to meet the evolving needs of the workforce.

Education providers including Polytechnics, Wananga and Industry Training Organisations can then develop NZQA-approved training programmes that lead to the attainment of these qualifications. These may be “off-job” (class-room based) learning, “on-job” (workplace based) training, or a combination of the two. Our moderation systems ensure that regardless, trainee performance meets required graduate outcomes, crucial to qualification integrity. 

2. Careerforce supports on-job-training.

Careerforce has developed ‘on-job’ training programmes that recognise and respect the knowledge and skills that workers already have. The training is employer-led, where the employer is responsible for the delivery of training, and assessment of employees who are enrolled in Careerforce programmes. Careerforce does not deliver training but we provide support to employers and their employees, including workforce development planning, the provision of learning & assessment resources, and pastoral care to support trainee success.