Careerforce is the New Zealand Industry Training Organisation (ITO) for the health, mental health, aged care, disability, social services, youth work, cleaning and pest management sectors. We provide quality, accessible and flexible qualifications and supports.

As an ITO, we have two key objectives:

1. To set skill standards.

Our sectors identify the skill standards required of their workforce. Careerforce works with them and the New Zealand Qualifications Authority (NZQA) to develop these standards into qualifications and career pathways to ensure the consistency, relevance and value of investing in training.

2. To support the delivery and assessment of training.

Careerforce is not a trainer. The workplace is usually the trainer and may use Careerforce learning support resources to assist them in upskilling their workforce. Careerforce supports workplaces to determine and implement the best training approach for their organisation.

Our Purpose: “Enabling the workforce to enhance people’s health and wellbeing.”

To deliver on our legislated role, Careerforce is a company as well as registered as a charity, focused on developing strong relationships with the diverse range of stakeholders that make up the sectors we support. Key stakeholders include consumers, employees, employers, employer representative groups, interest groups, unions, tertiary education providers, planners and funders and government agencies.

We are specialists in industry training. This requires expertise in sector intelligence, workforce development, research, education, training, product development, service delivery, evaluation and review. These are supported by strong corporate services including communications and marketing, finance, IT and administration.

Careerforce is a national organisation with offices in Auckland, Wellington and Christchurch. A growing number of staff who work in the field engage directly with our stakeholders to undertake business development, workplace support, or educator and assessor support. This group includes a team of Workplace Advisors who arrange training for the sectors within our coverage. They do this by supporting employers to develop a workforce plan which includes a specific training plan.