Working in Home & Community Support

Support workers employed in the home & community sector help people to live in their own homes and maximise their independence. These workers provide a range of support from household management to personal care.

Careerforce offers nationally recognised qualifications and on-the-job training for the home and community support workforce. Whether you are new to the sector or want to explore on-the-job training options, Careerforce can help you find a pathway that works for you.

For more information about the 2017 aged care and support pay equity settlement and how workers can qualify for pay equity via either job tenure, or level of qualification, please follow this link:

Find out more about pay equity and qualification equivalencies

Explore our Qualifications for Home & Community Support Workers

If you are passionate about helping people around you, then working in home & community support can be a fulfilling career. There is a growing demand for support workers in New Zealand as the Ministry of Health has set targets to reduce hospital stays and increase the time older people can stay in their homes.

Careerforce offers training for home & community support workers, from entry level through to advanced specialist. Browse the related qualifications below to find which qualification is right for you.

Support your Home & Community Workforce with On-the-Job Training


Careerforce can support you to enhance your workforce’s skills and knowledge through our well resourced, on-the-job training programmes.

A Careerforce Workplace Advisor will work with you to determine which qualificationsare right for your workforce. Together, we’ll develop a comprehensive training plan and discuss steps to set up your training. We will also guide you through funding opportunities to support the growth of your employees.


For me, the New Zealand Certificate in
Health & Wellbeing (Support Work) at
Level 3 was a great introduction to what a
support worker does. You’re able to branch
out and really explore how you can support
people and their families a lot better.

Matt Sang | Community Connections Service Coordinator

Home & Community
Support News & Articles

21 May 2020

Lockdown wonders: Volunteers stepping up in the...

In times of crisis, it is heartening to see people go beyond self, and think about others. In Dun...
20 September 2019

Careerforce Celebrates 25 Years

On Thursday 19 September, Careerforce celebrated its 25th anniversary. On this day, back in 1994,...
18 March 2019

The return on investment in training is the qua...

CMHT believes in investing in training leads to quality care. They share the many other benefits ...
4 February 2019

Looking after yourself – essential to providing...

It is increasingly common across the health and wellbeing sector for the workforce to pull multip...
News Event
15 November 2018

Industry training is the better investment

'Via industry training, we are investing in skilled and passionate people,' says Careerforce Inte...
6 November 2018

New Employer Newsletter – Skills for Good

We’d like to introduce the first issue of our newsletter for employers – Skills for G...
16 October 2018

Workplace literacy and numeracy unlocks employe...

When Grant Taylor, Service Manager Health & Disability at Lifewise Homecare Services, introdu...
8 October 2018

Spreading our Wings report raises red flags for...

While much is known about the state of the workforce for the higher profile health sectors such a...
27 February 2018

Disability not stopping Wellington Support Work...

When Jenna Maguren first entered the doors of Community Connections in Lower Hutt in 2008 it was ...
8 February 2018

Aged care and home care sectors keen to improve...

Aged care and home care sectors keen to improve workforce literacy. More than a million working N...
2 November 2015

Innovation needed to upskill the health and wel...

Careerforce introduces apprenticeship training in the health and wellbeing, disability, mental he...
17 September 2015

Kaiawhina Workforce Programme – Taking Action Now

Work is already underway in the health and disability sectors towards achieving the Kaiawhina Wor...

Contact us to see
if Careerforce can
help you with training
in Home and
Community Support