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Qualification and Programme Overview

This qualification is aimed at recognising the skills and knowledge required to provide person-centred support in the health and wellbeing sectors. The programme aims to develop the skills and knowledge required to provide care under the direction and delegation of a health professional in a range of contexts including aged residential, acute, primary and rehabilitative care.


The programme includes developing and/or recognising the following competencies in your staff:

  • Observing and responding to changes in people in a health and wellbeing setting.
  • Recognising and responding to signs of vulnerability and abuse in a health or wellbeing setting.
  • Demonstrating and applying knowledge of ethical and professional behaviour in a health or wellbeing setting.
  • Providing person-centred support to maximise independence.

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Certificate in Health and Wellbeing (Health Assistance) for hospitals and the health sector

A training package co-designed by Waitemata and Waikato DHBs with the support of Careerforce is available for health assistants working in various hospital clinical areas and health settings.

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Palliative Care Assessment Package

Careerforce, with support from Hospice New Zealand has developed an assessment package to recognise the competency of the workforce providing palliative and end of life care. 

Support workers or health professionals who attended the Hospice New Zealand Fundamentals of Palliative Care programme or those working in a palliative care setting who want to gain recognition for their work may get assessed and credentialised through us.

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Frequently Asked Questions

Click on the questions below to reveal the answers.  Please contact us via if you have a question not covered below.

The Level 3 Health Assistance qualification is ideal for people employed as health assistants in various health and wellbeing setting.

Trainees gain their skills and knowledge through on-job learning. The core value of industry-based training is that it sets people up with the right experiences, skills and knowledge. Trainees can earn while they learn, gain nationally-recognised qualifications, will benefit by gaining recognition of transferable skills and knowledge that is valued across the health and wellbeing sector.


To enrol in the New Zealand Certificate in Health and Wellbeing (Level 3) Health Assistance Strand, please call 0800 277 486, email: or speak to your local Careerforce Workplace Advisor

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Level 3

Ideal for

People employed as health assistants in various health and wellbeing settings.

Relevant for the following sectors
  • Aged Care
  • Disability Support
  • Healthcare Services
  • Home & Community Support

Training is very rewarding, especially
when you have passion for what
you’re doing. You can blend
together what you learn and what
you’re actually doing to do a better job.

Filimone 'Tukai' Rainibogi | Lifestyle Village Caregiver