Qualification and Programme overview

This programme aims to develop the skills and knowledge required to support and empower people in home and community settings.

The programme includes developing and/or recognising the following competencies in your staff:

  • Recognising and responding to signs of vulnerability and abuse in a health or wellbeing setting.
  • Demonstrating ethical and professional behaviour in a health or wellbeing setting.
  • Providing person-centred support to maximise independence.
  • Recognising and responding to changes in people.

Download qualification brochure


Palliative Care Assessment Package

Careerforce, with support from Hospice New Zealand has developed an assessment package to recognise the competency of the workforce providing palliative and end of life care.  Support workers or health professionals who attended the Hospice New Zealand Fundamentals of Palliative Care programme or those working in a palliative care setting who want to gain recognition for their work may get assessed and credentialised through us.

Find out more


* This programme presently has free enrolment via the Targeted Training and Apprenticeships Fund (TTAF)


To enrol in the New Zealand Certificate in Health and Wellbeing (Level 3) Support Work Strand, please call 0800 277 486, email: or speak to your local Careerforce Workplace Advisor

Contact Us Now

Level 3

Ideal for

  • Support workers

Relevant for the following sectors

  • Aged Care
  • Disability Support
  • Healthcare Services
  • Home & Community Support
  • Mental Health & Addiction Support
  • 70 Credits
  • 12 months
  • $230 (inc GST) FREE ENROLMENT*

For me, the New Zealand Certificate in
Health & Wellbeing (Support Work) at
Level 3 was a great introduction to what a
support worker does. It provided a great
framework, but also the flexibility to do your
job in a creative way. You’re able to branch
out and really explore how you can support
people and their families a lot better.

Matt Sang | Service Coordinator