Qualification and Programme Overview
This programme aims to provide additional knowledge and skills required to provide person-centred or relationship-centred care and support to people with complex needs.
The programme includes both recognising and developing the following competencies in your staff:
- Working collaboratively with members of a multi-disciplinary team and the whānau and family of a person with complex needs to support the person’s health and wellbeing.
- Supporting registered health professionals by carrying out delegated clinical tasks in a health or wellbeing setting.
- Applying knowledge of health or wellbeing conditions and organisational processes to implement culturally appropriate person-centred/relationship-centred approaches to
care for and support a person with complex needs in a health and wellbeing setting.
- Communicating effectively in a culturally appropriate manner, including preparing and delivering reports and recording information as required by the organisation, and
engaging in challenging conversations, in a health or wellbeing setting.
- Applying leadership skills in a health or wellbeing setting by formal or informal mentoring
and/or coaching of colleagues.