He Kōrero Mō Te Tūranga | The Role

We are seeking a Casual Support Worker to join our Te Whare Kauri service in Papatoetoe, providing Housing and Recovery Services within a Level 4 residential setting with high needs and clinical oversight. This role involves supporting tāngata whaiora (people seeking wellness) across both daytime and awake night shifts in a 24/7 environment.

You will:

• Build positive and trusting relationships with tāngata whaiora and their whānau
• Support daily living activities and goal-focused recovery planning
• Monitor wellbeing and report any concerns, incidents, or changes
• Work collaboratively with colleagues, clinical teams, and external providers
• Maintain clear, accurate documentation and use client management systems effectively
• Encourage community engagement and participation
• Contribute to a safe, supportive, and recovery-focused environment

This is a casual position, so flexibility is essential. You must be able to work a variety of shifts including mornings, evenings, awake nights, weekends, and public holidays.

He Kōrero Mōu | About You

You are a reliable and positive team member who enjoys supporting people on their wellbeing journey. You bring experience in mental health and are confident working across a 24/7 roster.

You will bring:

• Availability to work flexible shifts across a 24/7 roster
• At least 2 years’ experience in mental health or a related sector
• A collaborative approach and commitment to team culture
• NZ Certificate in Health & Wellbeing Level 4 (or equivalent), or a commitment towards obtaining this within the required timeframe
• Must hold and maintain First Aid certification including CPR (or be willing and able to complete this).
• A full, clean NZ driver licence.

Ko Tā Mātou Mahi | We Offer

Join us to experience a work environment where values are lived every day. You will be proud to apply your skills and make a difference.

We offer:

• Hourly rate: $25.67 – $30.52
• Access to extensive wellbeing support – including counselling, budgeting advice, coaching services, and mental health workshops to support your hauora (wellbeing) and personal growth.
• Staff discounts with Southern Cross Health, PB Tech, Harvey Norman, Anytime Fitness, and more.
• Ongoing training and development opportunities.
• Inclusive and supportive teams grounded in Te Tiriti o Waitangi and our Pou (guiding pillars).
• Opportunities to grow within one of Aotearoa’s largest for-purpose organisations.