He Kōrero Mō Te Tūranga | The Role

We are seeking 2 Casual Support Workers to join our MacLaurin Service based in Blockhouse Bay. MacLaurin is a residential service for female youth who have experienced trauma and complex life circumstances. In this role, you will provide consistent, trauma-informed support that promotes safety, wellbeing, positive development, and participation in the community. This is a casual position working rostered shifts across a 24/7 service.

You will:

• Build positive and trusting relationships with rangatahi (young people) and their whānau
• Provide day-to-day support in line with individual support plans, goals, and safety plans
• Support young people to develop daily living skills, resilience, independence, and confidence
• Promote a safe, nurturing, and supportive living environment
• Encourage participation in education, recreation, and community activities
• Monitor wellbeing and report any concerns, incidents, or changes appropriately
• Work collaboratively with colleagues, external agencies, and other professionals involved in care
• Maintain accurate documentation and effectively use client management systems
• Celebrate achievements and support positive outcomes for young people

He Kōrero Mōu | About You

You are compassionate, reliable, and passionate about supporting young people to thrive. You have a trauma-informed approach, enjoy building positive relationships, and can remain calm and professional in challenging situations.

You will bring:

• Experience working with youth, mental health, disability, social services, or a related sector
• An understanding of trauma-informed practice and supporting vulnerable young people
• Strong communication and relationship-building skills
• The ability to work effectively with diverse communities, including Māori and Pasifika
• Confidence working both independently and as part of a team
• Basic computer skills and confidence using client management systems
• NZ Certificate in Health & Wellbeing Level 4 (or equivalent), or a commitment towards obtaining the relevant minimum qualification within the required timeframe
• Must hold and maintain First Aid certification including CPR (or be willing and able to complete this)
• A full, clean NZ driver licence

Ko Tā Mātou Mahi | We Offer

Join us to experience a work environment where values are lived every day. You will be proud to apply your skills and make a difference.

We offer:

• Hourly rate: $25.67 - $30.52
• Access to extensive wellbeing support – including counselling, budgeting advice, coaching services, and mental health workshops to support your hauora (wellbeing) and personal growth.
• Staff discounts with Southern Cross Health, PB Tech, Harvey Norman, Anytime Fitness, and more.
• Generous leave entitlements: including wellbeing leave, cultural leave, and study leave (where applicable).
• Ongoing training and development opportunities.
• Inclusive and supportive teams grounded in Te Tiriti o Waitangi and our Pou (guiding pillars).
• Opportunities to grow within one of Aotearoa’s largest for-purpose organisations.