What is the Targeted Training and Apprenticeships Fund (TTAF)?
On Thursday 14 May 2020, the Minister of Finance, Hon Grant Robertson, delivered Budget 2020 – including the announcement of the Targeted Training and Apprenticeships Fund (TTAF). It means that between 1 July 2020 and 31 December 2022, the cost of vocational education and training in targeted industries will be covered by the TTAF, in order to support New Zealanders to study and train in industries where demand is expected to grow as the country recovers from the impact of COVID-19.

For further details, please refer to the Tertiary Education Commission website at the following link:
Targeted Training and Apprenticeship Fund (free trades training) | Tertiary Education Commission (

What qualifications and training programmes are covered under TTAF?
A list of eligible Careerforce qualifications and programmes for 2020 and 2021 can found here.

When did the TTAF come into effect and when does it expire?
The TTAF commenced from 1 July 2020 and is due to end on 31 December 2022.

Who is entitled to a TTAF refund?
Trainees and apprentices who were already enrolled in an eligible TTAF programme and continuing after 1 July 2020, are eligible for a pro-rata refund of the fees.

If you’re an employer and paid for staff fees, you will receive a pro-rata refund.

What if my fees were paid by my employer?
Your employer will receive the refund.

How do I receive my TTAF refund?
All trainees, apprentices and employers who have been identified as eligible for a refund will receive an email from our accounts team with relevant details and requesting bank account information.

Please bear in mind that it may take some time to process all the refunds (approximately 1-2 months after we receive your information).

Why have I received both a credit note and an invoice (or multiple)?
In some cases, you may have received more than one credit note and/or invoice—if this is you, you will only receive the difference (i.e. the total of all credits and invoices offset against each other).

When calculating the refunds, some errors occurred and to ensure the correct amounts have been applied, an additional invoice or credit note may have been created. To find the difference you just need to add your credit notes and minus the invoices. If these offset to zero dollars, you will not be eligible for a refund.

I think I’m entitled to a refund, but I haven’t received an email from Careerforce – what should I do?
If you are entitled to a refund and you haven’t heard from us, please call us on 04 896 0697 or email us at You will have until 31 December 2021 to claim a refund.