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Housing Navigator | Transitional Housing | Napier

Job posted: 02/11/2022
Job closes: 01/12/2022

Company/Organisation Name:

Emerge Aotearoa

Company/Organisation Website:

About the Company/Organisation

Emerge Aotearoa provides support for people living in emergency and transitional housing, in partnership with the Ministry of Housing and Urban Development and the Ministry of Social Development. Our team works with emergency housing tenants one-on-one to identify and work through any other concerns in their lives such as budgeting, social isolation and mental health issues. We then help to connect them to services or organisations that can support them, while continuing to work with them on finding a permanent home.

Emerge Aotearoa’s core values are based on Māori concepts of Whakawhanaunga, Manaakitanga, Ako and Whakamana. Our Pou reflect our priority areas of Māori Succeeding as Māori, Lived Experience and Diversity are Privileged, and Thriving Pacific peoples. We use them as a lens to inform our thinking and decision making.

Based in Napier, you’ll support families in Napier and Hastings. You’ll be part of a supportive team with a manager who cares and wants to see you thrive in your role. Our clients are referred to us from MSD after an initial assessment that identifies they may need more support than just accommodation.

How to Apply

Apply for this role via our careers site – Housing Navigator | Transitional Housing | Napier – Careers at Emerge Aotearoa and upload your CV and cover letter telling us about yourself! This role will be advertised until filled so apply today.

While we are passionate about creating a diverse and inclusive organisation, we are unable to consider applications from anyone who does not currently have the right to legally work in Aotearoa.

Job Description

He kōrero mō te tūranga - The roles

As a Navigator within the Housing service, you'll provide wrap-around support to whānau in a hand-on capacity that sees you out in the community supporting people in real time.

The key focus of this role will have you giving whānau the tools and the confidence to support themselves - it's all about supporting them through a process not doing it for them.

A typical day will see you meeting with four to five whānau in their homes (or in a place that makes them feel comfortable) to conduct assessments, identify areas for referrals, and help set goals that will make a real difference to their lives such as housing, financial, education, or health etc.

You'll coordinate with other Social Service agencies such as Kāinga Ora, Corrections, Oranga Tamariki, and the Ministry of Social Development as well as internal services to provide wrap-around support, help them to achieve their goals, and provide support and advocacy during meetings.

You'll work to identify previous barriers that have prevented them accessing support in the past and help them to create systems to prevent this from happening again.

He kōrero mōu - About you

We're looking for people with amazing communication skills, the ability to build rapport, and a want to see the potential in people no matter their circumstances.

You'll hold a case load of around 20 families for you to support through-out their emergency housing journey - because of this it's vital that you're able to work autonomously, have great time-management skills, and be comfortable sometimes working under pressure.

You'll have an unequivocal commitment to respecting the rights and supporting those with mental distress, and embraces our values - specifically our commitment to Maori, Pacifica, and Lived Experience.

The people we support come from an array of backgrounds and circumstances so, you'll need to be empathetic, culturally responsive, and non-judgemental. Resilience and the ability to maintain strong personal and professional boundaries is a must for this role.

It's desirable that you have some experience supporting those who are vulnerable in our communities, however; if you've had personal struggles with housing/homelessness, then we'd still love to hear from you.

Ko tā mātou mahi - We offer:

  • Learning, development, and training opportunities, inclusive of five to ten paid study leave days
  • Great staff benefits, including store discounts, and three days of wellbeing leave
  • Fun events and activities with the team and the residents
  • A supportive manager, and a team who celebrates success
  • Join a group of people that live by our values - which means you can take pride in not just what we achieve, but how we achieve it

Read and follow the instructions on how to apply for this job. We do not accept applications on behalf of the employer. Only contact the employer if you have questions that are not specified in the job description.

Contact the employer if you have questions about the role that isn’t otherwise stated in the job post. Otherwise, please follow the instructions on how to apply for this job.


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