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Workplace training inspiration Pacific Homecare were the winners of the Skills Highway Award at last week’s diversity awards.

The award recognised Pacific Homecare’s commitment to developing their staff and enhancing their South Auckland community. The focus was the successful literacy training partnership between Pacific Homecare and learning and development experts ‘Learning Wave’.

“Literacy training opens up opportunities and breaks down barriers,” says Pacific Homecare CEO Hamish Crooks. “We want to lift literacy across the board and make sure our people have the skills they need to provide a top quality service and gain their national qualifications.”

Members of Pacific Homecare’s winning team join Denise Mackres (Careerforce Workplace Advisor, far left) Glenys Tremain (Corporate Manager), left; Hamish Crooks (CEO); Ann-Louise Uluakiola (training manager).

Members of Pacific Homecare’s winning team join Denise Mackres (Careerforce Workplace Advisor, far left); Glenys Tremain (Corporate Manager), left; Hamish Crooks (CEO); Ann-Louise Uluakiola (training manager).

For 92% of Pacific Homecare staff, English is a second language. “Our workers come from all over the Pacific and provide essential support for their communities here in South Auckland. We now want to help them develop and learn – for their own benefit, and for the benefit of the people they support.”

The literacy and numeracy course begins the ‘Pacific Pathways’ training programme. Trainees progress from the literacy training to Level 2 and Level 3 National Certificates. Pacific Homecare are well on their way to achieving their own target to have 75% of its staff qualified with Level 2 Foundation Skills.
“We want our staff to be the best they can be. We celebrate success with our ‘employee of the month’, which is a model for all of the team about what is possible,” says Hamish.