Qualification and programme overview

This qualification is delivered as an apprenticeship that is well-supported and resourced with a team of Apprenticeship Advisors providing pastoral care and support.

The Apprenticeship in Social and Community Services gives your staff the skills they need to work alongside people, family and whānau and apply a person-centred approach to their

The Mental Health and Addiction Support strand enables apprentices to develop and demonstrate the skills they need to work alongside people, family and whānau to support
autonomy by using tools and strategies to foster hope, support recovery and build resilience.

The programme includes developing and/or recognising the following competencies in your staff:

  • Engaging and communicating with people, family and whānau who are accessing mental health and addiction services in a manner which respects their socio-cultural identity,
    experiences and self-knowledge.
  • Developing relationships and supporting a goal of improving outcomes for people with mental health and addiction issues.
  • Demonstrating a knowledge of kawa and tikanga and the ability to relate the unique place Māori have as tangata whenua in Aotearoa in their role.
  • Understanding New Zealand’s health and wellbeing challenges and the impact on their role.
  • Displaying self-awareness, reflective practice and personal leadership in the workplace.
  • Actively contributing to a culture of professionalism, safety and quality in the workplace.
  • Gaining an in-depth knowledge of a condition or impairment and situation or issue and applying the new knowledge to the people they support.

Download qualification brochure

Visit our Apprenticeship pages to learn more about health and wellbeing apprenticeships.

Learn more about Apprenticeships


* This programme presently has free enrolment via the Targeted Training and Apprenticeships Fund (TTAF)


To enrol in the New Zealand Apprenticeship in Health and Wellbeing (Level 4) (Social and Community Services) Mental Health and Addiction Support strand, please call 0800 277 486 or email:

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Level 4

Ideal for

  • Mental Health Support Workers.
  • Peer Support Workers.
  • Addiction Support Workers.
  • Psychiatric Assistants and Drug Treatment Support Workers.

Relevant for the following sectors

  • Healthcare Services
  • Mental Health & Addiction Support
  • 120 Credits
  • 18 - 24 months
  • $2000 (inc GST) FREE ENROLMENT*

It’s the most amazing feeling
when you make a positive
difference in someone’s life.
I am forever humbled by my work.

Tracie Currie - Mental Health and Addiction Support Worker