Qualification and programme overview

This qualification is delivered as an apprenticeship that is well-supported and resourced with a team of Apprenticeship Advisors providing pastoral care and support.

The Apprenticeship in Primary Care Practice Assistance gives your staff the training they need to undertake clinical and administrative tasks in a primary care practice.

Employees will learn how to perform routine clinical tasks under direction and delegation of a health professional and contribute to the effective functioning of primary care practice
and quality systems.

The Primary Care Practice Assistance programme includes developing the following core competencies: 

  • Engaging and communicating with people, family and/or whānau who are accessing primary care  services, in a manner which respects their socio-cultural identity, experiences and self-knowledge.
  • Relating the unique place Māori have as tangata whenua and knowledge of person-whanau interconnectedness to their own role.
  • Actively contributing to a culture of professionalism, safety and quality within your primary care organisation.
  • Understanding New Zealand’s health and wellbeing challenges and the purpose and impact of their own role.
  • Applying knowledge of primary care to support people, family and/or whānau, and your healthcare team.
  • Gaining an in-depth knowledge of a condition, impairment, situation or issue and applying the new knowledge to support clients.
  • Performing routine clinical tasks in a primary care practice setting under direction and delegating, and contributing to the effective functioning of primary care practice administration and quality systems.

Download qualification brochure

Visit our Apprenticeship pages to learn more about health and wellbeing apprenticeships.

Learn more about Apprenticeships


* This programme presently has free enrolment via the Targeted Training and Apprenticeships Fund (TTAF)


To enrol in the New Zealand Apprenticeship in Health and Wellbeing (Level 4) (Primary Care Practice Assistance), please call 0800 277 486, email: or speak to your local Careerforce Workplace Advisor

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Level 4

Ideal for

  • Primary Care Practice Assistants
  • Staff in clinical and administrative roles that support GPs and nurses

Relevant for the following sectors

  • Healthcare Services
  • 120 Credits
  • 18 - 24 months
  • $2000 (inc GST) FREE ENROLMENT*

The apprenticeship opened my eyes. I tell you it just pushed me to another level. It’s the best thing I’ve ever done.

Moana Manu | National Hauora Coalition
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