Qualification and programme overview
This qualification is delivered as an apprenticeship that is well-supported and resourced with a team of Apprenticeship Advisors providing pastoral care and support.
The Apprenticeship in Social and Community Services gives your staff the skills they need to work alongside people, family and whānau and apply a person-centred approach to their
The Social Services strand enables apprentices to develop and demonstrate the skills that they need to work alongside people, family and whānau to support autonomy by using tools
and strategies to reduce vulnerability and build resilience.
The programme includes developing and/or recognising the following competencies in your staff:
- Engaging and communicating with people, family and/or whānau who are accessing social and community services in a manner which respects their socio-cultural identity.
- Developing relationships and supporting a goal of improving outcomes for people accessing services.
- Understanding New Zealand’s health and wellbeing challenges and the impact on their role.
- Displaying self-awareness, reflective practice and personal leadership in the workplace.
- Actively contributing to a culture of professionalism, safety and quality in your workplace.
- Gaining an in-depth knowledge of a condition, impairment, situation or issue and applying the new knowledge to support clients.
Visit our Apprenticeship pages to learn more about health and wellbeing apprenticeships.