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Last updated: 17 Aug 2020

Careerforce, as the qualification developer has commenced a scheduled qualification review of the New Zealand Certificate in Health and Wellbeing (Social and Community) (Level 4) with strands in Community Facilitation, Community Health Work, Mental Health and Addiction Support, and Social Services.

We are pleased to share the findings and recommendations of this review.

The online consultation responses and the stakeholder engagements demonstrate a strong level of support for the qualification. The review identified that the demand for many of these roles will increase significantly in the coming years and post covid-19, will likely see new roles emerge as the demands for services increase.

The findings showed a strong level of agreement with all aspects of the qualifications. However, the qualification required some minor updating to address the need to clarify the employment destination of graduates between the strands, reflect the importance of the skills and cultural competency to respectfully engage with Māori and minor language changes and updates.

Careerforce recommends changes to the strategic purpose, education and employment pathways, other requirements of the qualification, general conditions for programmes, all Graduate Profile Outcomes (GPO) wording a change to the qualification title, and the credit values of GPO’s 2 and 5. The overall credit value remains unchanged at 120 credits.

Careerforce proposes a revised qualification title to reflect changes in the strands. The Community Facilitation strand has been split resulting in new strands for Disability and Diversional Therapy. While the remaining information-based support roles in housing, budgeting and employment have been included in the renamed Social Services strand, now Whānau, Community and Social Services. The proposed new qualification title is the New Zealand Certificate in Health and Wellbeing (Social and Community Services) (Level 4) with strands in Disability, Diversional Therapy, Community Health Work, Mental Health and Addiction Support, and Whānau, Community and Social Services.

Please have a read of the summary of findings and recommendation for more information.

Read summary of findings and recommendations

Please also review the guidance notes for programme providers.

Review the guidance notes

Next Step – please complete an Attestation Form

Please complete and sign the attestation form to indicate your support for the recommendations.
Download attestation form

Please send the completed attestation form to qualreview@careerforce.org.nz by Friday, 28 Aug.

For questions, or if you want to discuss any aspects of the review, please email qualreview@careerforce.org.nz.

After reviewing the documents above, please complete and sign the attestation form to indicate your support for the recommendation.

Download attestation form

Please send the completed attestation form to qualreview@careerforce.org.nz by Friday, 28 Aug.